Privacy Policy

Privacy Statement

1. This Privacy Policy sets out how Frontline Fit Co collects, shares and handles your personal information. 

2. Frontline Fit Co is committed to protecting your personal information and privacy. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information. It also sets out your rights in relation to accessing the personal information we collect and hold about you. We are bound by Australian privacy legislation which includes the Australian Privacy Principles (or APP's) in the Privacy Act 1988 (Cth).

3. Personal information is defined in the Privacy Act 1988 (Cth) and means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

4. Our websites may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit.

5. Frontline Fit Co may, review and update this privacy policy to adapt to changing business practices, and to take into account new laws and technology. The use, storage and disclosure of all personal information held by Frontline Fit Co will be governed by the most recent privacy policy, posted on www.frontlinefitco.com.au. Frontline Fit Co will notify you of any amendments by posting an updated version of the policy on this website.

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​​Collection of Personal Information and other Information

Personal information is collected by Frontline Fit Co for the primary purpose of conducting our business as an online incentive and service provider. The personal information we collect from you will include information you give us when you:

1. Sign up to our membership program;

2. Redeem one or more of our discount or promotional coupon codes;

3. Contact us.

 

We may also collect personal information you disclose to third parties who are affiliated with or otherwise provide services to us. The collection and storage of your personal information by these third parties is subject to their own privacy policies and procedures. 

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The personal information that we collect may include, but is not limited to:

1. Your name;

2. Your contact details including your email and home/delivery address;

3. Vocational area (i.e Healthcare, Fire and Rescue);

4. Information, or it is reasonably necessary for, or directly related to the purpose outlined above.

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Access to Your Personal Information

1. Under the Privacy Act 1988 (Cth), you have certain rights to access the personal information we collect and hold about you.

2. Information we hold about you can be accessed by logging into your account on the website and checking the information in the My Account page. You should ensure the information, such as delivery address and email, is up to date and accurate. You can find more information about the information held in your account here.

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Principles of Handling Personal Information ​

Frontline Fit Co may use and disclose your personal information for the primary purpose for which it was collected and secondary purposes related to the primary purpose. You acknowledge that such primary and secondary purposes may include, without limitation:

• To provide you with products or services you have requested;

• For promotional or advertising purposes;

• ​​To guide Frontline Fit Co in its business and marketing decisions;

• To disclose de-identified analysis performed on information to third parties such as incentive providers;

• To assist law enforcement bodies and security personnel, where considered necessary or appropriate.

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Frontline Fit Co does not:

• Link sensitive information.

• Sell information about individuals to anyone else.

 

Frontline Fit Co will not otherwise disclose personal information without permission unless the disclosure is:

• In accordance with this Privacy Policy or any agreement with the individual; or

• Required or authorised by law.

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Storage of Security Information 

We retain personal data in accordance with applicable law. Unless otherwise required by applicable law, Frontline Fit Co will take reasonable steps to destroy or permanently de-identify personal data we hold if such personal data is no longer needed for the purpose for which it was collected.

 

You have the right to (1) request to know more about the categories and specific pieces of personal data we collect, use, and disclose, (2) request deletion of your personal data, (3) opt out of any sales of personal data that may be occurring, and (4) not be discriminated against for exercising these rights. You can make these requests by emailing Frontline Fit Co directly at teams@frontlinefitco.com.au. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to or deleting your personal data in order to protect your privacy and security. 

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Contact us

If you have any questions or comments about this Privacy Policy, you may  email us at teams@frontlinefitco.com.au or get in touch with us via our social media platforms.